Returns & Exchanges

At Something Went Wrong, we believe your fashion choices should be mistake-free, which is why we offer a 30-day window for all returns and exchanges. Items must be in their original condition with all tags attached to qualify for a full refund.

1

Initiate Your Request

Log into our returns portal with your order number and email address to select the items you wish to send back.

2

Package Your Items

Securely pack the items in their original packaging, ensuring all designer tags and hygiene seals remain intact.

3

Print and Attach Label

Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your package.

4

Drop Off and Track

Hand your package to the designated carrier and keep your receipt; we will process your refund or exchange within 5-7 business days of receipt.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing